3 ms·
Sorry you have to face this annoyance! I had a similar problem with top-end ultrabook from ASUS (13.3" FHD i7 Zenbook Prime with discrete graphics) in 2012. T
by sasv_victim 13y ago
Sorry you have to face this annoyance!
I had a similar problem with top-end ultrabook from ASUS (13.3" FHD i7 Zenbook Prime with discrete graphics) in 2012.
The ultrabook stopped after 2.5 months (keyboard problem), then after RMA got update that it was a customer induced damage (definitely not, it was an issue many people complained about) requiring replacement of both keyboard and motherboard almost for the price of a new ultrabook. I was really upset and after 6 months of having it in a drawer I sent the ultrabook for an analysis to an independent lab - it turned out only the keyboard module was damaged, motherboard was OK. I ordered a keyboard replacement from asusparts (~$100) and it works till today. Never heard any sorry from ASUS for trying to extract money from me for a "damaged" motherboard.
Having said that, I scratched ASUS off my list for the rest of my life. This happened in Germany. Paradoxically I was just thinking about buying Toshiba Qosmio X70-136 as my DTR but after reading this I will go with some Clevo-based manufacturer like. Thanks!