It's not mean spirited, it's an honest reaction, one that I myself felt. Lopes is baffled and is asking HN for the truth, not for commiseration. "I'm interested

It's not mean spirited, it's an honest reaction, one that I myself felt. Lopes is baffled and is asking HN for the truth, not for commiseration. "I'm interested in knowing the point of view from the people of HN." By "point of view" I don't think he wants anything less than the point of view. By the way, the 10% who abandoned their subscriptions probably did so silently out of politeness.