> Only for unsolved problems, and only if you can actually afford it (both mostly mean competition is limited or non-existant). You are taking a very naive vie

> Only for unsolved problems, and only if you can actually afford it (both mostly mean competition is limited or non-existant). You are taking a very naive viewpoint of work. If you abstract everything away, of course it is impossible to find value in your employees. Lets take a simple example, say a Walmart employee who stocks shelves. Walmart will figure out how efficient they think a person should be, lets say they determine it should take 20 minutes to stack a shelf. Now lets take Bob, Bob can do a shelf in 15 minutes without too much effort. Unless Walmart finds a way to encourage Bob to go above and beyond, Bob will never do 15 minute averages, why would he? By treating Bob as an expense you have thrown away 33% of your capacity. The difficulty becomes finding the Bobs and deducing how to encourage them properly.