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Clearly the customers of those businesses benefit.

• yangyang 17y ago
  The shareholders probably benefit more than the customers.
• quoderat 17y ago
  As a customer, I certainly did not benefit when Dell, a few years ago, moved their server support offshore, leading to that support team telling me repeatedly that I should "reboot Windows" when I was working on a firmware issue that would not even let me install Windows. Well, Dell lost $200,000 a year worth of business for that, so....