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>Time Warner had left a backdoor in all their modems that gives them administrative access to my private connection Yes, their modems. On the connection that t
by superuser2 13y ago
>Time Warner had left a backdoor in all their modems that gives them administrative access to my private connection
Yes, their modems. On the connection that they provide for you.
A cable modem is considered CPE (customer premise equipment), meaning it is part of the infrastructure a telco uses to provide you with connectivity. Usually they own it, but in any case they have full control over it, as they should - it's part of their network. They may choose to delegate some configuration via a web GUI, but that's at their discretion -it's theirs to administer.
Business telecom has a formalized notion of a demarc (demarcation point), the place where the telco network ends and yours begins. AT&T owns and is responsible for the fiber/T1/POTS lines as they come through the wall, as well as the CPE (often a large rackmount Cisco router) to which it connects. Their contract is to provide connectivity on specific ethernet ports/fibre GBICs/whatever of that CPE. Whatever happens downstream of those ports is your problem, and whatever happens upstream is their problem.
Both sides will treat this connection as hostile - you'll have your own NATing router up and the telco's router, if it even has a configuration interface listening on your NIC, won't let you in. It would be inappropriate for AT&T to have any sort of access to the router you own and inappropriate for you to attempt any sort of access to AT&T's CPE.
Time Warner has been shifting recently towards placing WiFi on their side of the (logical) demarc. Which makes sense, since most people would rather not be responsible for administering any infrastructure - they just want Time Warner to deliver them WiFi. It sounds like you have this kind of setup, in which case Time Warner's access is not "backdoor" but "building owner" - you're renting a room.
If you'd prefer, you can (have them) turn off their WiFi, go buy a nice wireless router, and connect it to the modem. In this case Time Warner is providing you with a connection on an ethernet port; the device you've plugged in is your own (your side of the demarc) and they have no right to touch its configuration, nor are they responsible for it working correctly.
EDIT: The obvious analogy that would have simplified much of this is that a cable modem is like an electrical meter.
- keithnoizu 13y agoYeah, this is why I just shell out for my own docsys 3 cable modem whenever possible.
- superuser2 13y agoEven when you "bring your own modem" ISPs tend to demand exclusive control while it's in service. It really is intended to be part of the ISP's network rather than yours, so while (unlike a rental unit) you could walk away with it and take it to another provider, sell it, run your own copper infrastructure, etc. you usually still can't modify the settings of existing connection. One of my cable installers told me that rate limiting is done in the cable modem, so people would run pirate firmware that eliminated the artifical limits and run at the natural limit of the connection. People had fun with this for a while until the network engineers figured it out, and now people exceeding the speed limit get their connections shut down pretty quickly. But anyway, it makes sense the the cable modem really isn't the customer's to control. I own and control my own wireless router because I want to play with things like DD-WRT, use OpenDNS, etc., but I see the cable modem as no different from the utility box down the street.
- ryanhuff 13y agoTime Warner wants nothing to do with my (own purchased) cable modem beyond allowing me to use it. The vendor will only provide firmware patches to cable operators, and Time Warner won't touch my modem to help get the firmware upgraded.
- midas007 13y agoI've always had naked DSL because of not wanting to pay for cable TV or another line. For DSL and similar services, BYOE tends to be hand-off. With cable modems, does/can the provider push firmware?
- tonyb 13y agoWith DOCSIS cable modems only the provider can update the firmware. And end user doesn't have the ability to update the firmware, even if they own the modem. That is part of the DOCSIS standard.
- alexwright 13y ago