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A 1 year warranty is such a joke for this much money. I think this and the new mbp where should anything break you need a full replacement basically, need to ha

by bfrog 13y ago

A 1 year warranty is such a joke for this much money. I think this and the new mbp where should anything break you need a full replacement basically, need to have some serious warranty coverage changes. 3 years minimum in my mind. Just another way to nickle and dime you on something like an almost required extended warranty. Apple, your stuff is mostly nice. Fix your product warranty and maybe I'll open my wallet.

umsm 13y ago
Isn't it worth it to purchase the Applecare warranty for $250 which extends the warranty period to 3 years? When you're spending $3k on a computer, I don't see how $250 will really affect the bottom line...
- bane 13y ago
  When the customer is spending north of $3k on a computer, why not toss in the warranty for free?
  - Watabou 13y ago
    When you see the price of the dual GPUs, the ECC RAM, PCIe SSD, and the small design, you will see why they didn't toss in the warranty for free. You do get 1 year free warranty though and that's something. It's only $249 for the extra two years which is worth it in my opinion.
    - leoc 13y ago
      ECC isn't that much more expensive, while AFAIK the price premium for pro-model GPUs is almost pure price-gouging, and Apple's surely not paying those inflated prices for the GPUs.
- 6d0debc071 13y ago
  > Isn't it worth it to purchase the Applecare warranty for $250 which extends the warranty period to 3 years? payoff * Probability of payoff = EV 3000 * Probability of payoff = 250 3000 * P / 250 = 250/250 3000 / 250 * P = 1 12 * P = 1 ∴ P = 1 / 12 You require 8.3% of the computers to fail in years 2 and 3, and for the failure to cause $3000 worth of 'damage' avoidance, and for it to be something covered under the warranty terms, for your gamble to make sense. Judging by the fact they offer the warranty, I would imagine the fail rate to be somewhat lower than this, or for the failures to be vastly less expensive than that - else they'd be losing money.
  - pa5tabear 13y ago
    Or that they lose money on the warranty and make up for the loss in other ways. It's a necessary part of the package.
josephagoss 13y ago
I think Australians get 2 years free as per the legal requirements. However I suspect they increase the overall price to compensate so we are not really better off.
- gmac 13y ago
  EU citizens do too: http://www.apple.com/uk/legal/statutory-warranty/ http://www.apple.com/uk/legal/statutory-warranty/
  - LinaLauneBaer 13y ago
    I just want to make something clear: In the EU, during the first 6 months, the seller/manufacturer has to prove that you did something wrong when there is a problem with the device. After the first 6 months the roles are reversed and YOU have the burden of prove. In most cases you cannot prove that it is the fault of the manufacturer. There are some cases however where it is clear that it is the manufacturer's fault: In the case of a serial fault. So your protection is really only 6 months long.
- snowwrestler 13y ago
  In the U.S., many credit cards offer double the warranty period as part of their service.

by bfrog 13y ago

umsm 13y ago

Isn't it worth it to purchase the Applecare warranty for $250 which extends the warranty period to 3 years? When you're spending $3k on a computer, I don't see how $250 will really affect the bottom line...

bane 13y ago
When the customer is spending north of $3k on a computer, why not toss in the warranty for free?
- Watabou 13y ago
  When you see the price of the dual GPUs, the ECC RAM, PCIe SSD, and the small design, you will see why they didn't toss in the warranty for free. You do get 1 year free warranty though and that's something. It's only $249 for the extra two years which is worth it in my opinion.
  - leoc 13y ago
    ECC isn't that much more expensive, while AFAIK the price premium for pro-model GPUs is almost pure price-gouging, and Apple's surely not paying those inflated prices for the GPUs.
6d0debc071 13y ago
> Isn't it worth it to purchase the Applecare warranty for $250 which extends the warranty period to 3 years? payoff * Probability of payoff = EV 3000 * Probability of payoff = 250 3000 * P / 250 = 250/250 3000 / 250 * P = 1 12 * P = 1 ∴ P = 1 / 12 You require 8.3% of the computers to fail in years 2 and 3, and for the failure to cause $3000 worth of 'damage' avoidance, and for it to be something covered under the warranty terms, for your gamble to make sense. Judging by the fact they offer the warranty, I would imagine the fail rate to be somewhat lower than this, or for the failures to be vastly less expensive than that - else they'd be losing money.
- pa5tabear 13y ago
  Or that they lose money on the warranty and make up for the loss in other ways. It's a necessary part of the package.

josephagoss 13y ago

I think Australians get 2 years free as per the legal requirements. However I suspect they increase the overall price to compensate so we are not really better off.

gmac 13y ago
EU citizens do too: http://www.apple.com/uk/legal/statutory-warranty/ http://www.apple.com/uk/legal/statutory-warranty/
- LinaLauneBaer 13y ago
  I just want to make something clear: In the EU, during the first 6 months, the seller/manufacturer has to prove that you did something wrong when there is a problem with the device. After the first 6 months the roles are reversed and YOU have the burden of prove. In most cases you cannot prove that it is the fault of the manufacturer. There are some cases however where it is clear that it is the manufacturer's fault: In the case of a serial fault. So your protection is really only 6 months long.
snowwrestler 13y ago
In the U.S., many credit cards offer double the warranty period as part of their service.