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Did they offer a refund, or just credit?
by whichdan 13y ago
Did they offer a refund, or just credit?
- trafficlight 13y agoJust prorated credit. I just cancelled.
- pardner 13y agoThe note I got from support says: "A pro-rated credit will be applied for any unused portion of your existing plan towards the new service." That said, since they are choosing to break a pre-paid annual agreement I presume one can demand and get a pro-rated refund.
- pardner 13y agogot a new note from zerigo support saying they will refund after cancel: "If you are on an annual or quarterly plan and do not wish to continue with Zerigo service, you are eligible for a pro-rated refund after you cancel your service."