> As a user, I just want to be able to message another person, over the internet without having to worry about setting up plugins or setting up any kind of keys

> As a user, I just want to be able to message another person, over the internet without having to worry about setting up plugins or setting up any kind of keys. I want to add them to my friend list, click their name, send them a message and be comfortable in the fact that my communication cannot be intercepted. The problem isn't that nobody understands that, the problem is that that's a very difficult (arguably impossible) problem to solve.