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They do better than that - if you get high spam complaints on your email (>2% approx. equals high), your account will be locked. Even if you've been a paying cu
by kevinconroy 13y ago
They do better than that - if you get high spam complaints on your email (>2% approx. equals high), your account will be locked. Even if you've been a paying customer for months. If you go >1% they'll put you on double secret probation and you have to explain why it's actually totally legit for one of your campaigns to have such a rate and promise never to do what you did to cause that again to get it reinstated.
The second part is from personal experience. Although not a spammer, any list that you harvest from third-parties has an inherently high spam rate and MailChimp will catch it fast.