4 ms·

No refunds? Really?!? The guy who sold me my bong has a better fucking return policy than that.

by tomphoolery 13y ago

SwellJoe 13y ago
Bongs can't be returned for health and safety reasons.
- ryguytilidie 13y ago
  I would argue that "no returns" is a lot more lenient than someone stealing the stuff you bought from them and not giving you a refund...
fletchowns 13y ago
The main appeal of the game was apparently the multi-player, which isn't going to be that great if nobody bought the thing. You can't expect a refund for this type of purchase from either Steam or the studio that developed it, that is ridiculous. They shouldn't have removed it from people's libraries though, and the developer should have released one last patch that disabled the DRM and let you run your own server.
- MichaelApproved 13y ago
  Running your server is probably too much to ask for since their server is likely integrated ito many of their other systems and the code is probably something they want to keep out of public hands BUT I like your idea of one last patch for DRM free version. Online will no longer work but at least single player would.
  - axefrog 13y ago
    As with WoW, Ultima Online and various other MMO's, unauthorized servers tend to be written from scratch using an analysis of incoming and outgoing client/server traffic. Nobody would expect Square Enix to release their server software, just simply to disable the DRM so that others can play the game and attempt to write their own server software if they choose.
    - MichaelApproved 13y ago
      That's amazing. I agree that would be a fair outcome with no losers in the deal.
- deleted 13y ago
  [deleted]
- DanBC 13y ago
  Why can't people expect a refund? Why is that a ridiculous expectation?
  - fletchowns 13y ago
    Because it's in the contract that you agreed to upon purchasing. The only thing you can do is no longer agree to those types of contracts.
    - belorn 13y ago
      You can not sign away all rights on purchase, or otherwise scam artists would have a much easier time.
      - fletchowns 13y ago
        Maybe not all rights, but pretty close. This is the norm these days. People will pay for temporary use of music, movies, tv shows, and video games until some old guys in a skyscraper somewhere decide otherwise.
        icebraining 13y ago
        Not really the same. Buying a subscription to a service carries a different expectation vis-a-vis the payment of a lump sum for the product.
    - alan_cx 13y ago
      So its not a ridiculous expectation, since it had to be explicitly included in the contract.
    - maaku 13y ago
      That contract doesn't have legal weight in many jurisdictions.
    - Silhouette 13y ago
      Every consumer protection law in existence just called and asked for their money back. Those laws exist precisely to unambiguously defeat the kind of argument you're making.
- trycatch 13y ago
  Wrong link. Order of War still works, it was multiplayer version "Order of War: Challenge" that was shutdown. It was not available for sale since April, and it was removed from Steam in September. http://www.steamprices.com/us/app/34670/order-of-war-challenge http://www.steamprices.com/us/app/34670/order-of-war-challen...
  - fletchowns 13y ago
    Ah! Thanks for the correction.
Ygg2 13y ago
Just go to GoG.com they offer refunds AND they have a wide selection of old and indie games.
- joveian 13y ago
  GOG does have a few games with DRM even though they advertise as 100% DRM free. They have also sold games that phone home, although I don't think they have sold any that have phone home DRM. They are more reliable than anywhere else I know of, but do have some amount of false advertising.
  - Ygg2 13y ago
    I was answering parent's claim for refund policy. I haven't really encountered a game with DRM yet. EDIT: Yeah, it seems some multiplayer games need serial keys to play multiplayer on their servers. You can't blame GoG for providing serial to multiplayer mode of a game. Single player should work without serial though. The benefits it brings (no serial typing) compared with faults (overloading servers and allowing bots) and costs (huge to re-implement server from scratch), just make it virtually impossible.
shangaslammi 13y ago
While "Order of War: Challenge" might have been sold separately at some point (I'm not sure), I think that most players (like me) were those who bought the original "Order of War" and got "Order of War: Challenge" as a free add-on.

No refunds? Really?!? The guy who sold me my bong has a better fucking return policy than that.

SwellJoe 13y ago

Bongs can't be returned for health and safety reasons.

ryguytilidie 13y ago
I would argue that "no returns" is a lot more lenient than someone stealing the stuff you bought from them and not giving you a refund...

fletchowns 13y ago

The main appeal of the game was apparently the multi-player, which isn't going to be that great if nobody bought the thing. You can't expect a refund for this type of purchase from either Steam or the studio that developed it, that is ridiculous. They shouldn't have removed it from people's libraries though, and the developer should have released one last patch that disabled the DRM and let you run your own server.

MichaelApproved 13y ago
Running your server is probably too much to ask for since their server is likely integrated ito many of their other systems and the code is probably something they want to keep out of public hands BUT I like your idea of one last patch for DRM free version. Online will no longer work but at least single player would.
- axefrog 13y ago
  As with WoW, Ultima Online and various other MMO's, unauthorized servers tend to be written from scratch using an analysis of incoming and outgoing client/server traffic. Nobody would expect Square Enix to release their server software, just simply to disable the DRM so that others can play the game and attempt to write their own server software if they choose.
  - MichaelApproved 13y ago
    That's amazing. I agree that would be a fair outcome with no losers in the deal.
deleted 13y ago
[deleted]
DanBC 13y ago
Why can't people expect a refund? Why is that a ridiculous expectation?
- fletchowns 13y ago
  Because it's in the contract that you agreed to upon purchasing. The only thing you can do is no longer agree to those types of contracts.
  - belorn 13y ago
    You can not sign away all rights on purchase, or otherwise scam artists would have a much easier time.
    - fletchowns 13y ago
      Maybe not all rights, but pretty close. This is the norm these days. People will pay for temporary use of music, movies, tv shows, and video games until some old guys in a skyscraper somewhere decide otherwise.
      - icebraining 13y ago
        Not really the same. Buying a subscription to a service carries a different expectation vis-a-vis the payment of a lump sum for the product.
  - alan_cx 13y ago
    So its not a ridiculous expectation, since it had to be explicitly included in the contract.
  - maaku 13y ago
    That contract doesn't have legal weight in many jurisdictions.
  - Silhouette 13y ago
    Every consumer protection law in existence just called and asked for their money back. Those laws exist precisely to unambiguously defeat the kind of argument you're making.
trycatch 13y ago
Wrong link. Order of War still works, it was multiplayer version "Order of War: Challenge" that was shutdown. It was not available for sale since April, and it was removed from Steam in September. http://www.steamprices.com/us/app/34670/order-of-war-challenge http://www.steamprices.com/us/app/34670/order-of-war-challen...
- fletchowns 13y ago
  Ah! Thanks for the correction.

Ygg2 13y ago

Just go to GoG.com they offer refunds AND they have a wide selection of old and indie games.

joveian 13y ago
GOG does have a few games with DRM even though they advertise as 100% DRM free. They have also sold games that phone home, although I don't think they have sold any that have phone home DRM. They are more reliable than anywhere else I know of, but do have some amount of false advertising.
- Ygg2 13y ago
  I was answering parent's claim for refund policy. I haven't really encountered a game with DRM yet. EDIT: Yeah, it seems some multiplayer games need serial keys to play multiplayer on their servers. You can't blame GoG for providing serial to multiplayer mode of a game. Single player should work without serial though. The benefits it brings (no serial typing) compared with faults (overloading servers and allowing bots) and costs (huge to re-implement server from scratch), just make it virtually impossible.

shangaslammi 13y ago

While "Order of War: Challenge" might have been sold separately at some point (I'm not sure), I think that most players (like me) were those who bought the original "Order of War" and got "Order of War: Challenge" as a free add-on.