Seems yes. These 'credit card' agents employed by the company are generally poor people who are trying to make ends meet (they get some nominal money on every n

Seems yes. These 'credit card' agents employed by the company are generally poor people who are trying to make ends meet (they get some nominal money on every new person signing up for a credit card), and mostly "only" get to too intrusive up to being annoying, but in this case did forgery. The bank might not have anything to do with it though.