From the article: >The latest report, this time via Der Spiegel and based on internal NSA documents, reveals that the NSA, in conjunction with the CIA and FBI,

From the article: >The latest report, this time via Der Spiegel and based on internal NSA documents, reveals that the NSA, in conjunction with the CIA and FBI, has begun intercepting laptops purchased online in order to install (quite literal) spyware and even hardware ... Agents divert shipments to secret warehouses ... install the software and/or hardware ... So if they're installing hardware/firmware that is something a clean reinstallation won't fix. Probably should have titled the submission software/hardware.