Depends. Some users don't need Office-type documents on the laptop -- they have a work-issued computer or it's not a requirement of their day-to-day needs. Sim

Depends. Some users don't need Office-type documents on the laptop -- they have a work-issued computer or it's not a requirement of their day-to-day needs. Similarly with photo management -- maybe they don't have a camera, or they just leave photos on their phone without a copy on the computer. Other users believe in the Google vision, which is Google Docs and Google+ Photos. (Picasa's web interface is basically dead now.)