This is a good book. The simple tip of asking people about themselves when unsure of what to talk about does work in a pinch. I also found it interesting that S

This is a good book. The simple tip of asking people about themselves when unsure of what to talk about does work in a pinch. I also found it interesting that Susan Cain (see my comment in this thread) largely derided this book and the others like it that came out at the same time.