Anecdata for anecdata: United may have come through with your pets and laptop, but they lost someone else's child. http://www.cbc.ca/news/world/airline-loses-c

Anecdata for anecdata: United may have come through with your pets and laptop, but they lost someone else's child. http://www.cbc.ca/news/world/airline-loses-couple-s-10-year-old-daughter-1.1188965 http://www.cbc.ca/news/world/airline-loses-couple-s-10-year-...