Maybe a Google employee is reading to them reaalllly slowly from the webmaster guidelines. It's Christmas, after all. Then again, "RTFM and leave me alone, it's

Maybe a Google employee is reading to them reaalllly slowly from the webmaster guidelines. It's Christmas, after all. Then again, "RTFM and leave me alone, it's Christmas!" would also be an understandable response... but I'm not gonna judge the Googz for being down with a more patient approach, and dropping some knowledge on grasshoppers in dire need.