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OK, Interesting, I haven't had the same experience, having won a few Visa chargeback attempts from customers that received merchandise as ordered. My experienc
by brk 13y ago
OK, Interesting, I haven't had the same experience, having won a few Visa chargeback attempts from customers that received merchandise as ordered. My experience is primarily B2B though, where there are credit card authorization and tax exempt forms involved. So, it's not like the customer can claim they can't recall ordering something, etc.
- dminor 13y agoBased on what everyone else says, it's probably sample size. The number of people we have who buy something with their own card and then chargeback is pretty small for us (and it's usually in error).