I think the point can be a little larger. When you have a large audience it's inevitable that a portion will be, offended and annoyed and/or disagreeable when

I think the point can be a little larger. When you have a large audience it's inevitable that a portion will be, offended and annoyed and/or disagreeable when you are even slightly politically incorrect or strike the wrong tone or voice an opinion on something. The bigger you are, the closer the scrutiny. The end result is that most products and companies are completely devoid of personality.