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I don't see how Congress can be responsible for most of the reported problems. If the law was just too complicated, then I could see how portions would be inacc
by jeffdavis 13y ago
I don't see how Congress can be responsible for most of the reported problems. If the law was just too complicated, then I could see how portions would be inaccessible.
But what we see here are major UI failures, availability problems, losing applications partway through the process and forcing people to start over, and inexplicably inconsistent results and behaviors. These are failures of execution.
- a3n 13y ago> These are failures of execution. They are, but in my opinion they happened because they tried to do a full on web site in a rush with outdated federal procurement and hostile stakeholders. The implementers and implementation were doomed. There's a lot more to a web site fronting a huge federal program beyond mere technology.