Some quick thoughts: Your terms of service is off-putting. It contains provisions whose intent is probably to prevent people from copying the website or its in

Some quick thoughts: Your terms of service is off-putting. It contains provisions whose intent is probably to prevent people from copying the website or its interface ("copying ... to any other server or location for publication, reproduction or distribution is expressly prohibited", "Users may not use this Website, or any of the material appearing on the Website from time to time to further any commercial purpose") which do not make sense for a service which includes invoice generation. Your privacy policy is confusing. It does not define what it means by "personal information." The "Purposes for which Personal Information may be used" section suggests that it includes "statistics about users", which might be disclosed in aggregate form. That conflicts with the policy's next sentence "We will not pass any of your personal information to any third party without your consent", which also seems contradicted by the use of Google Analytics and Usabilla. The use of these two services are not disclosed at all. The website does not make it clear why I should use Zip over my current time-tracking/invoicing solution. Frankly, nothing about the site (including its design, the fact that it is free, and even your use of social media [1]) screams professionalism. [1]: https://twitter.com/ZipTimeTracker/status/408696123227111424 https://twitter.com/ZipTimeTracker/status/408696123227111424