Mr Collins identifies five stages in the process of decline. Stage one is hubris born of success (possibly brought on by reading the case study of the firm in o

Mr Collins identifies five stages in the process of decline. Stage one is hubris born of success (possibly brought on by reading the case study of the firm in one of Mr Collins’s earlier books). Snark alert (with bonus frown on apostrophe style). “Our research shows that if you’ve been practising the principles of greatness all the way along, you should get down on your knees and pray for severe turbulence, for that’s when you can pull even further ahead of those who lack your relentless intensity.” Amen. Damn it, now that we're imagining there's no religion, we get religion in business (the "relentless intensity", not the knees bit), religion in the environment, religion in food, health, computers ... it would be simpler to just use the real thing. (Paging G.K.Chesterton and Pierre Boule to the white courtesy phone.)