It could just be because I tend to find American customers really over-bearing and unreasonable (the "customer is always right" thing makes some people feel ent

It could just be because I tend to find American customers really over-bearing and unreasonable (the "customer is always right" thing makes some people feel entitled to be jerks towards staff), but to me the Danish non-service feels refreshing, though I've definitely heard other people describe it as "bad service". I don't feel it's particularly bad service myself; stuff generally gets done fine, and it's not like I'm waiting hours for my food or they're dumping things on me or anything. They treat me the same way I'd treat someone at work at my own job: well and professionally, but not as if I'm their servant and must please them at all costs.