I find one of the biggest challenges, and best skills to develop, is getting the customer to describe the problem they're trying to solve rather than the soluti

I find one of the biggest challenges, and best skills to develop, is getting the customer to describe the problem they're trying to solve rather than the solution they think they need. My job, as a Software Engineer, is to figure out the best solution for the customer's problem, not just to implement the solution the customer requested.