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There is a minimum warranty throughout the EU, and most countries go well beyond that. This is why Apple was forced to change their Apple Care plan, since most
by bowlofpetunias 13y ago
There is a minimum warranty throughout the EU, and most countries go well beyond that.
This is why Apple was forced to change their Apple Care plan, since most of what you would buy is already guaranteed by law.
(Apple isn't the only one that tries that, many brick & mortar electronics retailers still try to sell people "insurance" that for 90% exists of rights you already have.)
- sbuk 13y agoIn my experience, AppleCare covers more than a warranty, which only covers defective devices or parts thereof. For example, AppleCare+ for iPads and iPhones covers accidental damage. Consumer law hinges on what is and what isn't reasonable. So a cracked screen due to consumer clumsiness wouldn't be replaced under normal warranty terms as the law says it's unreasonable for the retailer to be expected to cover that. A failed switch, however, should be replaced a cost to the retailer unless there are reasonable grounds to deny so, i.e. evidence of tampering, which would include bodged self repairs.