I never advocated that they could wash their hands of responsibility. My statement was that any users of a startup should understand that there are risks that

I never advocated that they could wash their hands of responsibility. My statement was that any users of a startup should understand that there are risks that come with using any new service/technology/etc. That's not to absolve a new company of their responsibility, it's just prudent business sense from a user perspective. I just think that too much blame is being put on Coinbase. There is anger at the delay mixed with anger from the price swing, and too much is being directed at Coinbase.