They have so much money and are well-entrenched enough in various ways that I expect they will flail around until they hit on something that can sustain their b

They have so much money and are well-entrenched enough in various ways that I expect they will flail around until they hit on something that can sustain their business long-term. Though I admit I have absolutely no idea what that will be. What has been frustrating for me is how this way forward was missing for years now, but criticism of MS management was always shrugged off with references to Windows and Office. Criticism of Ballmer was met with "profits are up", and a sprinkling of "MS is a huge company, you think you could do better?" Mmmm, so helpful. Then the industry they depend on as the source of those profits is registering double-digit declines YOY and all of a sudden it's a crisis. So aggravating.