> The reason I ask is because no one wants to use those self-serve kiosks. I could totally see automated ordering happening. Look at big box stores and self-

> The reason I ask is because no one wants to use those self-serve kiosks. I could totally see automated ordering happening. Look at big box stores and self-checkouts. At my local home depot, walmart, and mejier, and smaller stores like county market, there are often only two cashiers for the whole store (I only go at night, i guess). One oversees a bank of 4-8 self-service check-outs, and the other handles one full service checkout. Self-service grocery store checkout is way more complicated than fast-food ordering. There are coupons, produce codes, scales, large qty of items, and the actual act of scanning and bagging. By intentionally under-staffing the full service lanes, people naturally adapt to self-service. This is the standard now. Imagine how efficient fast food could be. One touch for predefined meal, accept the defaults or maybe one more touch for size change, tap your NFC credit card or device, done.