Pretty much exactly my point of view. We had the problem with low cost carriers too - though it was usually a quality issue, some customers because of the natu

Pretty much exactly my point of view. We had the problem with low cost carriers too - though it was usually a quality issue, some customers because of the nature of their business (e.g. lots of fax calling) we would push them on to generally high cost TDM trunks via the local LEC versus lower costs VoIP trunks with level3 or other carriers. I wish I could convey to people that they need to trust that their carrier is not just sharing their info beyond what is required to make the network work and what is legally required of them by the federal/state/local government. I wish I could also explain more about how the telephone network, works. Like, how its virtually impossible to record every single call made in the US in a blanket sort of way, and that every transiting carrier from here to there also has a slice of their information.