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The problem is that menial work (arranging meetings, organizing schedules, handling communications with colleagues and clients by phone and mail) used to be han
by protonfish 13y ago
The problem is that menial work (arranging meetings, organizing schedules, handling communications with colleagues and clients by phone and mail) used to be handled by secretaries. If Mad Men is to be believed, at a certain employment level you would get a personal secretary and below that you could draw from a common pool. Where did all these secretarial jobs go? Their title was changed to "manager" and they were put in charge. God help us all.
- crazygringo 13y agoUm, no. Secretaries were replaced with personal computers and websites. Nobody needs to take dictation anymore, after all, and information is now at everyone's fingertips. And the logistics of arranging meetings etc. are handled by office managers generally, if you're talking about who uses which room and for how long. The idea that secretaries turned into management is bizarre.
- merrua 13y agoI think this is a generational gap. As far as I am aware their is a gap between what the role of secretaries was seen as (typing, filing) and what the range of roles contained within the post actually did. There was a good reason why even now, some people said that a computer, and great search hasnt caught up with an excellent secretary.
- lostlogin 13y agoI know of dozens of secretaries and typists in the medical field. Voice dictation software doesn't cut it yet. Software that works sort of ok is dependent on platforms companies don't have, and humans are better at error correction, answering the phone and resolving problems. Many surgeons seem to have 2 or 3 secretaries to keep on top of the work. It might be an industry or country specific thing, but secretaries aren't going anywhere fast in my little world.