I guess this is my first personal comment on hn, but boy are you out of touch with the world. This is low to minimum wage work. The employee benefits are that

I guess this is my first personal comment on hn, but boy are you out of touch with the world. This is low to minimum wage work. The employee benefits are that you are employed. Your work is a commodity and they make you feel it and they have all the reasons in the world to make you feel grateful for having that job... Group Visits? On whose time? The employer won't pay for the time, since he is trying to get the work done as cheap as possible and the employee won't want to use his private time for it, for the obvious reason of having so little of it... Get out there and work for 6€/hour before you go about imagining how things could be improved for people in these jobs.