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I wish that American companies would consider non-American scale when selecting and naming their pricing options. Statuspage refers to "Up To 100 Subscribers &
by bowlofpetunias 13y ago
I wish that American companies would consider non-American scale when selecting and naming their pricing options.
Statuspage refers to "Up To 100 Subscribers & 2 Team Members" as "Hobby". Where I'm from, that's more than enough in terms of volume for a very profitable B2B SaaS. The fact that it's called "hobby" is in itself a turn-off.
Of course in that price range case you don't get a lot of the "pro" features, but those features also come with volumes which are completely over the top, which in turn creates the impression you are being overcharged for stuff you don't need, phone/cable provider style.
Some get it right, like for instance Zendesk, where you pay per agent (volume/scale), but the price per agent goes up as you choose a plan with more features.