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I think you over-estimate the creativity of the MBA class, particularly in public companies. While people with imagination and empathy for customers might see
by jlangenauer 17y ago
I think you over-estimate the creativity of the MBA class, particularly in public companies.
While people with imagination and empathy for customers might see this as a worthwhile idea, which would actually positively benefit both the customers and the business, in the rarefied air of balance sheets and "strategy", I'd bet a brick to London that those extra three people would be seen as a cost, and would be made redundant at the first opportunity.
- dkokelley 17y agoI understand this point, but I kept them hired in my example to illustrate how extra production value is realized when systems are automated like this. I do believe that those 3 employees would be let go. My point is that those 3 employees could go on to be productive in some other capacity in a situation where automation can't yet replace them. They would probably work for another company, but the point remains that there are now 3 extra workers in society.