That's why people don't learn new things in general, they hate feeling helpless, clueless, dumb. They hate the shame and embarrassment of making basic mistakes,

That's why people don't learn new things in general, they hate feeling helpless, clueless, dumb. They hate the shame and embarrassment of making basic mistakes, and they hate the potential of breaking things out of ignorance. If you've ever seen someone who is not very tech savvy use a computer you can see all of these things reflected in the way they go about things, it's a big reason why they tend to fall into a specific very narrowly defined pattern of use and stick with it.