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Failures should be seen as opportunities for improvement, not as opportunities for blame. A good way to start is by having teams accept responsibility for failu
by reledi 13y ago
Failures should be seen as opportunities for improvement, not as opportunities for blame. A good way to start is by having teams accept responsibility for failures, not a single employee.
For example, if someone accidentally deleted a production database and there's no backup, they didn't screw up, the team screwed up for not having backups and for encouraging working in production.