Talking with Comcast on the phone can seem like talking to someone from another planet. When I moved last year and needed to move my service with me, I was inst

Talking with Comcast on the phone can seem like talking to someone from another planet. When I moved last year and needed to move my service with me, I was instructed to just bring the Comcast box to the new place myself, and then call a specific number when I had connected it to turn service on. Great! I thought, that sounds easy. Well it turns out the people answering at that number (the number they gave me, remember) were completely unfamiliar with the concept of moving. "You want to do what?" they asked incredulously, as if I was the first person they had ever encountered who had moved from one residence to another. "I have moved. My service has already been disconnected at the old address, and I would like to activate it at my new address" I repeated, thinking they had just misheard me. "Have you tried unplugging it and then plugging it back in?" they offered helpfully. After an hour on the phone and many, many transfers I was finally able to talk to someone who could handle this bizarre and complicated request. I hate to think how much time it will cost me if I ever have a real problem.