Or ideally, both. Homelessness is such a fundamentally and universally misunderstood and stigmatized issue that it behooves everyone to educate themselves via f

Or ideally, both. Homelessness is such a fundamentally and universally misunderstood and stigmatized issue that it behooves everyone to educate themselves via first-hand contact. The volunteering doesn't benefit the organization so much as it benefits oneself, and by extension society at large by removing one more potential spigot of hateful nonsense.