That's a fair question. They created a product/service that people willingly pay for and they do it on a large scale. A clueless company looks like the guy th

That's a fair question. They created a product/service that people willingly pay for and they do it on a large scale. A clueless company looks like the guy that sent me a kickstarter link last week with copy that says, "The Next Big Thing" and it was a photo sharing application. The leadership from Exhibit A tend to build companies like Google, McDonald's and Walgreens. You would have to be daft to consider them clueless. The leadership from Exhibit B don't build anything of significance but do occasionally luck out, reinforcing a massive selection bias that fuels the next 100 startups that are just like it. I just think that rhetoric is important on a site like HN. Calling someone clueless that did what we all want to do with our own endeavors seems pretty harsh. I know I personally feel for the management team tonight. It has to be hard to spend so many years building something great only to be smashed down by regulators.