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I was really happy to see an app I actually want to use. Then I downloaded it, went through the introduction and hit a wall when I had to make an account or lo
by Jormundir 13y ago
I was really happy to see an app I actually want to use.
Then I downloaded it, went through the introduction and hit a wall when I had to make an account or log in with facebook.
If this is a personal journal, why do I have to make an account? I would love to use the app, but I'm not going to make an account and would want it to run without having to connect to an outside server in any way.
- blader 13y agoWe actually implemented the other way first, where we showed you the journal and then let you log in. The user experience ended up being more complicated then we liked in user testing. We ask you to make an account so that we can back up your memories, in case you lose your phone, or want to see it on the web. You can turn this off in Settings, and Heyday will live completely on your device and nothing will go to our servers, and it will work fine. Sorry about that.
- aufreak3 13y agoJust saw this reply. Maybe bring me to a screen with two buttons that say "create an account to sync" or "sync using icloud"?
- kiernan 13y agoPerhaps you could ask this after the user has created their first entry? If they ignore it they can setup an account/syncing later via settings.
- aufreak3 13y agoOk I'm in! Your reply is sufficiently reassuring :)
- Jormundir 13y agoSo I want to use this app on my phone with no backup, I just want to start making a journal. In this use case, I have 0 reason to make an account -- the whole point of the use case is avoiding making an account. I just want to use this beautiful app, and making an account is getting in my way. It doesn't matter to me that I can go to the settings and turn off syncing, because that feels like work I shouldn't have to do. I don't want to set up an account, which is to enable me to sink, when my goal is to turn off syncing and use the app in isolation on my phone. Sorry for kind of lecturing on, this is meant to be a point to the greater maker community, not you specifically blader. One of the things that drives me nuts with ubuntu for instance, is that I have to do work to get to the barebones setup. I guess I need to write a blog post about this, but the TL;DR is GIVE ME THE CORE PRODUCT AND LET ME SET UP THE FEATURES THAT I WANT. DON'T GIVE ME A GIANT AMOEBA AND MAKE ME DO WORK TO GET TO A NICE CLEAN CORE PRODUCT. edit: just want to reinforce that that is not yelling at you, this discussion just managed to touch on an increasing frustration I have with the landscape of new products -- from companies big and small -- I hope I'm not alone in thinking a very core fundamental is being stepped on to the detriment of the user.
- pietro 13y agoWhy don't you just use iCloud? No account creation needed, super user experience.
- aufreak3 13y agoSame question for me. I'd happily pay for this without an "account". I suppose that doesnt give you recurring revenue, but i can imagine things like tying up with photo album printers and dvd memoir makers may work?