Both parties have become completely entrenched "on principle" and are now acting in a way that economists wouldn't consider rational. Maybe this is a cautionar

Both parties have become completely entrenched "on principle" and are now acting in a way that economists wouldn't consider rational. Maybe this is a cautionary tale? Personally, I think that both strict no-refunds policies and SEO blackmail threats are antisocial behavior. Come on kids, you can do better than this.