>We don't negotiate with blackmailing, SOB bullies who string us along with songs of high praise only to demand - DEMAND - their money back for no reason after

>We don't negotiate with blackmailing, SOB bullies who string us along with songs of high praise only to demand - DEMAND - their money back for no reason after days/weeks of a fully supported free trial, and who threaten us with all the fury of god's own social network There was no free trial. As I understood it, ignitiondeck does not do trials because they "want to discourage the process of ‘shopping,’ that is, someone testing many products in order to try them hoping to return the ones they do not like." (Is that really so bad!!!?!) So no try-before-you-buy, no refunds. The customer claimed their plugin didn't work for them, after they bought it. Their policy is what it is, I get that, but it really sucks, and they're just opening themselves up to this kind of negativity. The customer isn't looking so hot here with his ridiculous SEO threats, but neither is ignitiondeck.