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I like this idea. In China, there is a Japanese owned Italian join called "Saizeriya". They have call buttons for the servers who had palm pilots to send the
by jcampbell1 13y ago
I like this idea. In China, there is a Japanese owned Italian join called "Saizeriya". They have call buttons for the servers who had palm pilots to send the orders to the kitchen. It was insanely efficient, and they passed the savings on to the customers. It was a sit-down a la carte experience with fast food pricing. I'd call it Walmart meets the Olive Garden.
I am not sure where tablet ordering makes sense:
It would move fast food upscale, and not really increase cost.
From a service experience, it is about the same as a diner where you pay on exit.
It is a service downgrade for Applebee's / Chili's where it is common to customize orders.
I had my first experience with tablet ordering in the US at an airport bar. It was great. Rather than worrying about paying the bill in time, it was pre-pay and I chatted with the bar tender instead of exchanging credit card paperwork.