I also agree, but I think the key here is balance: as pointed out above, convenience services such as these are wanted (i.e., people pay), and perhaps allow for

I also agree, but I think the key here is balance: as pointed out above, convenience services such as these are wanted (i.e., people pay), and perhaps allow for more important things to take place -- however, we should think in terms of social responsibility and greater good as well. In this case, Luna could actually cut down the number of delivery attempts per package, and potentially reduce the carbon footprint of the delivery.