Coming from desktop mail apps (Apple Mail, Eudora...) which (almost ?) all work with folders, it was quite difficult in the beginning for me to understand how l

Coming from desktop mail apps (Apple Mail, Eudora...) which (almost ?) all work with folders, it was quite difficult in the beginning for me to understand how labels worked. I guess that's why they are doing this move, labels are just too complex to comprehend for the computer illiterate. Typical users want to organise mails the way Outlook does, so Gmail adapts itself to the mass without giving up the idea completely.