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Wawa does this, and I love it. Granted, it's not a restaurant, but ordering from them is very easy and quick, and I prefer it to having to give someone my orde
by jasonlotito 13y ago
Wawa does this, and I love it. Granted, it's not a restaurant, but ordering from them is very easy and quick, and I prefer it to having to give someone my order. I can still talk to the people behind the counter, but without the headache of ordering.
In a restaurant, you'd still need a wait staff, but instead of placing the order, they can work to address your needs and better serve customers. While I imagine places would cut down on wait staff, I also think the service would improve.