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"I'll keep trying - maybe someone at Google could help?" Doubtful. Getting support from Google is pretty much impossible (you do have slightly increased chance
by nacs 13y ago
"I'll keep trying - maybe someone at Google could help?"
Doubtful. Getting support from Google is pretty much impossible (you do have slightly increased chances since you've put it on HN however).
If I were you, I'd initiate a domain transfer to a different registrar that will actually provide support when you need it before your domain expires.
Even if you're lucky enough to have Google resolve the issue this time, you may not be so lucky in the future and there are numerous domain registrars that would handle your domain better than Google will.
- rhizome 13y agoWhat are you talking about, I saw "The Internship." Google has enough phone support to tell grandmothers how to fix GMail problems. Likely a manager will be cut over this, just like the snooty guy who led the other team in the movie. /s
- tjtrapp 13y agolol i was just thinking the same thing. as much as i know these comments do not help the OP, i cant help but think, as i sat there watching w my family, how their perception of googles help desk has been setup to be one of "OMG they're even amazing at help desk".
- EdwardDiego 13y ago> I saw "The Internship." Me too, as such, you have my sympathies.
- rhizome 13y agoSnark all you like, but I think it's perfectly reasonable (if not required) to hold Google to the standards they paid Vince Vaughan to portray them having.
- EdwardDiego 13y agoI don't disagree with your point, I just hope working for Google isn't as humourless as portrayed in the film.
- rhizome 13y agoOoh, I suspect it's even more so. Careerism is a harsh mistress.
- doubledub 13y agoYep. Follow nacs's advice. I ran into a similar problem when using Google Apps and registering a domain name. Google often uses services like domainsbyproxy.com to reserve domains for users. Your DNS console is buried in something like that. It's janky and frustrating... but figure out your DNS access info, "unlock" your domain, and get it away from Google to avoid these sorts of problems.