6 ms·

The restaurant is well within its rights as pointed out to eject patrons wearing Google Glass. It's perfectly acceptable and allowable, if you don't like it, do

The restaurant is well within its rights as pointed out to eject patrons wearing Google Glass. It's perfectly acceptable and allowable, if you don't like it, don't eat there. I can see why the restaurant would take issue with Google Glass, at present, it's a new technology and somewhat a bit creepy if you ask me. Eventually it'll be normal to wear the likes of Google Glass out and about, but for now it's a new technology that comes with new territory and boundaries to be set. If clubs, bars and restaurants are allowed to enforce dress codes (certain shoes, button up shirts, etc) then I don't see why a restaurant can't enforce a no Google Glass policy, especially if it's a more higher class venue to eat at. I can see why some people could take issue with Google Glass. I've been kicked out of bars before because I wasn't wearing a collared shirt and dress pants, but you won't read about it in the news.

ams6110 13y ago
Not only with its rights but also a very common policy at restaurants.
jfim 13y ago
Quoted from this article [1] : “I inform (the employee) that I am well aware of the policy at The 5 Point Cafe but asked to see where it was policy for Glass to be disallowed at Lost Lake. She said she couldn’t provide any and when asked to speak with management she stated she was the night manager. I again inform her that the two venues are different and have different policies. She refuses and I leave,” he wrote. “As we are leaving, Brian (his partner) points out that on the menu they state “Post photos on our website via Instagram by using #LostLake.” So how is an establishment which is REQUESTING photos be taken, not allow me to bring a device which takes photos and can post to Instagram? I would love an explanation, apology, clarification, and if the staff member was in the wrong and lost the owner money last night and also future income as well, that this income be deducted from her pay or her termination.” It seems rather legitimate to request to see an official policy. [1] http://blogs.seattletimes.com/allyoucaneat/2013/11/26/diner-using-google-glass-asked-to-leave-restaurant/ http://blogs.seattletimes.com/allyoucaneat/2013/11/26/diner-...
- mturmon 13y ago
  It's always OK to ask. The story says that the employees had had a briefing on exactly this policy not long before the incident, so it's not surprising that the restaurant asked him to stop, and didn't capitulate because it wasn't written down. You have to admit that publicly calling for termination of an employee over a minor incident like this is, (a) asshole behavior (i.e., completely out of proportion), and (b) not the proper role of a patron (i.e., they are NOT the restaurant manager). I used to work at a restaurant, and this whole incident seemed familiar. A patron is having a bad day, or is a little touchy, and something minor escalates beyond comprehension. It's quite common to have irate patrons asking to speak to the general manager, or even the owner (who in my case lived out-of-state, leading to snickers), over petty misunderstandings. I had one of these get out of control once, and the GM mentioned to me that probably the guy had a bad day and chose to take it out on someone who had to take it. A young adult at the time, with no real life pressures, I didn't get it, but I do now.
  - jfim 13y ago
    > You have to admit that publicly calling for termination of an employee over a minor incident like this is, (a) asshole behavior (i.e., completely out of proportion), and (b) not the proper role of a patron (i.e., they are NOT the restaurant manager). I definitely agree with that. > A patron is having a bad day, or is a little touchy, and something minor escalates beyond comprehension. Indeed, such is life with customers.
- techsupporter 13y ago
  > It seems rather legitimate to request to see an official policy. Why? If a patron is in a private establishment and the person controlling that establishment asks a patron to leave, why not simply leave? Complain on Facebook, post a negative Yelp review, go to the media, refuse to return, and tell your friends. I don't understand the logic in trying to negotiate staying in a place that no longer wants to serve you, especially since the ill will is now likely on both sides. In a private business, "because I said so" is a valid, if curt and dismissive and not conducive to continued business, reply.
- 13y ago

ams6110 13y ago

Not only with its rights but also a very common policy at restaurants.

jfim 13y ago

Quoted from this article [1] : “I inform (the employee) that I am well aware of the policy at The 5 Point Cafe but asked to see where it was policy for Glass to be disallowed at Lost Lake. She said she couldn’t provide any and when asked to speak with management she stated she was the night manager. I again inform her that the two venues are different and have different policies. She refuses and I leave,” he wrote. “As we are leaving, Brian (his partner) points out that on the menu they state “Post photos on our website via Instagram by using #LostLake.” So how is an establishment which is REQUESTING photos be taken, not allow me to bring a device which takes photos and can post to Instagram? I would love an explanation, apology, clarification, and if the staff member was in the wrong and lost the owner money last night and also future income as well, that this income be deducted from her pay or her termination.” It seems rather legitimate to request to see an official policy. [1] http://blogs.seattletimes.com/allyoucaneat/2013/11/26/diner-using-google-glass-asked-to-leave-restaurant/ http://blogs.seattletimes.com/allyoucaneat/2013/11/26/diner-...

mturmon 13y ago
It's always OK to ask. The story says that the employees had had a briefing on exactly this policy not long before the incident, so it's not surprising that the restaurant asked him to stop, and didn't capitulate because it wasn't written down. You have to admit that publicly calling for termination of an employee over a minor incident like this is, (a) asshole behavior (i.e., completely out of proportion), and (b) not the proper role of a patron (i.e., they are NOT the restaurant manager). I used to work at a restaurant, and this whole incident seemed familiar. A patron is having a bad day, or is a little touchy, and something minor escalates beyond comprehension. It's quite common to have irate patrons asking to speak to the general manager, or even the owner (who in my case lived out-of-state, leading to snickers), over petty misunderstandings. I had one of these get out of control once, and the GM mentioned to me that probably the guy had a bad day and chose to take it out on someone who had to take it. A young adult at the time, with no real life pressures, I didn't get it, but I do now.
- jfim 13y ago
  > You have to admit that publicly calling for termination of an employee over a minor incident like this is, (a) asshole behavior (i.e., completely out of proportion), and (b) not the proper role of a patron (i.e., they are NOT the restaurant manager). I definitely agree with that. > A patron is having a bad day, or is a little touchy, and something minor escalates beyond comprehension. Indeed, such is life with customers.
techsupporter 13y ago
> It seems rather legitimate to request to see an official policy. Why? If a patron is in a private establishment and the person controlling that establishment asks a patron to leave, why not simply leave? Complain on Facebook, post a negative Yelp review, go to the media, refuse to return, and tell your friends. I don't understand the logic in trying to negotiate staying in a place that no longer wants to serve you, especially since the ill will is now likely on both sides. In a private business, "because I said so" is a valid, if curt and dismissive and not conducive to continued business, reply.
13y ago