I really think it takes a bit more than conducting oneself poorly on an aircraft to qualify for "horrible person". Kind of an asshole sometimes, at worst -- and

I really think it takes a bit more than conducting oneself poorly on an aircraft to qualify for "horrible person". Kind of an asshole sometimes, at worst -- and that, of course, assumes that her behavior was accurately reported by this "Elan" item, in the course of proving himself scum entire.