The other day I had to call in a power outage to ComEd. A computer asked for my location (account number / phone number), then said that there is a crew that h

The other day I had to call in a power outage to ComEd. A computer asked for my location (account number / phone number), then said that there is a crew that has been dispatched and the ETA for restoration was 2 hours. Didn't talk to a single person.