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A few comments ... First, our pricing almost exactly matching S3 is not a secret - it's well understood, and by design. Second, you'll note that the following
by rsync 13y ago
A few comments ...
First, our pricing almost exactly matching S3 is not a secret - it's well understood, and by design.
Second, you'll note that the following features of a 10TB account with us are not included with S3:
- Free integration engineering (as in, a unix engineer on the phone with you)
- 24/7 hotline support - as in, xmas morning phonecalls
- two physical media shipments of any size per year
- We will sign a BAA with you
Ask your contact at Amazon what those would cost next time you talk to them. Oh wait, you've never ever talked to anyone at Amazon and you never will[1]
So you're right - it's not apples to apples.
[1] Except, of course, at AWS summit and so on, where they are very available and helpful.
- jvoorhis 13y agoYou lost me at "Oh wait." I've had positive experiences with AWS support at both paid and free tiers of support, including phone calls with engineering to resolve issues. (Knowing your account manager certainly helps.)
- fuzzix 13y ago> "Knowing your account manager certainly helps" So is this on-call service something all paying AWS customers can expect or only those with rapport?
- jvoorhis 13y agoYou're going to pay extra for 24/7 on-call, but anyone I've worked with who pays a moderate amount for AWS services have had an account manager who reached out.
- StavrosK 13y agoOkay, but you say it's cheaper than S3. Which tier is that?