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Awesome. As a developer I would really like the unhappy users to get the refund. Joel's put it best in step 7 here: http://www.joelonsoftware.com/articles/custo

• bmcleod 17y ago
  Even when apple will charge you for the refund but keep their cut from the original sale?
  • DenisM 17y ago
    Even then. There aren't that many unhappy users for my product and I spend more time/money making them feel less angry than the money I could lose in the refund. If enough users would be unhappy enough to request refund and and make it financially noticeable it would be time for me to take down the app and seriously redesign it.
  • Zev 17y ago
    Looking at sales reports for an app I work on, Apple has only charged a negative amount for the 70% that we would have made from the app, not the full 100% of the price.
• frossie 17y ago
  Well as a user, I would prefer a try-before-you-buy, as was common with Palm apps, which routinely offered 7 day trials and so on. While I agree the article's style comes across as whiny (not to mention dishonest), I am really quite cross that the Apple store didn't support fixed time free trials as part of its original infrastructure. $10 is not a lot for a good app, but for a lot of people it is a lot of money to just throw away for an app they don't want to use after trying it.